Scheduling Specialist

EvolutionSouthfield, MI
1d

About The Position

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution!

Requirements

  • High School Diploma required
  • 1-2 years of experience scheduling in any field preferred but not required
  • Intermediate to advanced knowledge of excel functions
  • Organizational skills and high attention to detail
  • Excellent time management
  • Ability to work independently or as part of a team
  • Sense of urgency

Responsibilities

  • Manage employees’ monthly shift work - schedule and any changes throughout the month based on business needs by ensuring that all shifts are always covered, and live tables work with no interruptions
  • Manage and approve or reject any schedule events (vacations, sick leave, maternity, paternity leaves, etc.), ensure appropriate coverage is in place
  • Collaborate with managers on shift in advance in case certain scheduling tasks need to be handled on shift when out of office hours
  • Use various internal systems including but not limited to JIRA, WIKI, MS Office and scheduling software NEVOS, etc.
  • Ensure that scheduling function KPI targets are achieved – rotation efficiency, overtime, native language coverage, shuffle service coverage, etc.
  • Attendance on meetings organized by direct manager or other departments
  • Initiate scheduling efficiency changes, implement different procedures to improve schedule management and workflow
  • Responsible for specific projects and tasks
  • Operate in shifts, answer scheduler phone (call-outs/lateness/other emergencies which can impact the schedule)
  • Inform employees about changes in their schedule via phone/emails
  • Perform other duties, as asked by the manager, which are related to this position and which meet the qualifications
  • Replace colleagues during their vacations, sick leaves and other absences. Replacement takes place during working time, and it is not considered as additional work
  • Payroll - reporting hours from NEVOS to payroll department
  • Attendance Tracking - Accurate records, Distribute Documentation to management Team for Issuance
  • Training of new employees or other managers to cover scheduling duties while out office
  • Manage planning and forecasting of the staffing levels (leavers and potential drop outs)

Benefits

  • Competitive Hourly Rate ($21)
  • Paid Time Off
  • Paid Holidays
  • Employee Referral Program
  • Medical, Dental & Vision Insurance Plans
  • Company Paid Life and AD&D Insurance
  • Commuter Flexible Spending Account (FSA)
  • Nationwide Employee Discount Program
  • Full Training & Growth Opportunities
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service