Scholarship Coordinator

Palm Beach Atlantic UniversityWest Palm Beach, FL
10dOnsite

About The Position

In support of the university’s mission and objectives, the Scholarship Coordinator supports the administration of institutional, departmental, and external scholarships to promote access and affordability for students. This role ensures compliance with federal, state, and university regulations while accurately determining eligibility, posting awards, and reconciling funds. The coordinator also collaborates with students and campus partners to support enrollment and retention goals through effective communication and stewardship of scholarship resources.

Requirements

  • Bachelor’s degree in finance, education, business, or related field, required.
  • 1+ years of experience in higher education scholarship administration, financial aid, or related experience, required.
  • Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.
  • Professionalism – Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
  • Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.
  • Attention to Detail – Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.
  • Business & Financial/Budget Acumen – Demonstrates knowledge and understanding of financial concepts, accounting, marketing and organizational functions.
  • Confidentiality – Maintains the necessary confidentiality and discretion required for the position.
  • Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
  • Results Orientation & Accountability – Takes accountability and identifies, executes and drives actions to consistently achieve desired results.
  • Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.
  • Technology – Strong aptitude to learn new technologies as department processes evolve.
  • Ability to work non-routine hours during certain times of the year.
  • Ability to sit for prolonged periods of time.

Nice To Haves

  • Experience with financial aid management systems, preferred.

Responsibilities

  • Administers and reconciles institutional, departmental, and external scholarships in compliance with federal, state, and university regulations.
  • Coordinates the Universal Scholarship Application process, working with campus partners to identify and award eligible students.
  • Posts, adjusts, and returns scholarship funds using PowerFAIDS, Jenzabar, or comparable financial aid systems.
  • Maintains accurate scholarship records and prepares periodic reports on fund usage and outcomes.
  • Assists in developing and refining policies and procedures to enhance service, compliance, and operational efficiency
  • Ensures adherence to all federal, state, and institutional regulations.
  • Maintains accurate and confidential financial aid records.
  • Participates in audits and reviews to ensure data integrity.
  • Evaluates and monitors student eligibility based on federal, state, institutional regulations, and cost of attendance.
  • Identifies and resolves discrepancies, over-awards, and enrollment-based adjustments.
  • Serves as a liaison between Financial Aid and campus partners, including but not limited to, Admissions, Advancement, Business & Finance, and external donors.
  • Provides clear and accurate guidance to students and families regarding educational costs, scholarship opportunities, eligibility, and the financial aid process.
  • Develops and delivers scholarship-related communications and notifications.
  • Other duties as assigned.
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