Scientist, Incident Management

The Coca-Cola Company • Atlanta, GA

5d

About The Position

This critical role operates within Research & Development (R&D) as part of the Global Development & Innovation (GDI) function and ensures the integrity, quality, and continuity of Coca‑Cola Trademark products on a global scale. Success in this position requires deep technical expertise in analytical chemistry, exceptional problem‑solving skills, and the ability to collaborate across diverse global teams. You will play a vital role in maintaining Coca‑Cola’s leadership in product excellence, regulatory compliance, and consumer trust while enabling robust formula governance practices that support innovation worldwide.

Requirements

• Education: Bachelor’s or advanced degree in Chemistry, Food Science, or related field.
• Experience: At least 3+ years of expertise in analytical chemistry, flavor chemistry, or product development, preferably in the beverage or food industry.
• Technical Skills: Proficiency in advanced analytical methodologies, including GC, LC, GC/MS, and instrument troubleshooting.
• Deep understanding of flavor chemistry, beverage manufacturing processes, and formula management systems.
• Soft Skills: Proven project management expertise with the ability to manage competing priorities and meet tight deadlines.
• Exceptional communication, relationship-building, and stakeholder influence skills (both technical and non-technical audiences).

Responsibilities

• Incident Management & Analytical Testing Perform incident management and analytical testing for Coca-Cola Trademark products, ensuring prompt and accurate resolution of product quality issues (48-hour sample turnaround time).
• Collaborate with internal teams and external partners to uphold quality standards, regulatory compliance, and consumer safety.
• Design, review, and execute experiments (e.g., lab or process experiments) to ensure safety, efficacy, and innovation for ingredients, packaging, and final products.
• Develop and validate analytical methods and laboratory equipment to ensure reliable test results while maintaining robust quality systems.
• Sample Management & Chemical Analysis Manage incoming and outgoing product samples (e.g., logging, labelling, shipping) using tools like Sample Manager to ensure traceability across global networks.
• Conduct advanced chemical analyses using techniques such as GC, LC, and GC/MS to determine sample composition and identify quality concerns.
• Operational Efficiency & Collaboration Organize workflows to optimize laboratory efficiency, prioritize tasks, and meet business needs.
• Collaborate with cross-functional teams (Ingredients, Flavor Manufacturing, Quality Assurance, R&D) to drive innovation and solve critical challenges.
• Support the development of a global analytical network in collaboration with ASL and quality teams to enhance technical capabilities.
• Reporting & Knowledge Sharing Prepare detailed memos, reports, and presentations on project progress, process improvements, and best practices.
• Provide insights on competitive product analysis, partnering with product developers to maintain Coca-Cola’s edge in the beverage market.

Benefits

• Work with Iconic Brands: Join the team behind some of the world’s most recognized beverages, including Coca-Cola, Fairlife, Simply, and Topo Chico.
• Customer Impact: Engage with diverse partners, including retail outlets, global distributors, entertainment venues, and restaurants.
• Culture of Growth: Be part of a purpose-driven company that values curiosity, empowerment, agility, and continuous innovation.
• Make a Difference: Help Coca-Cola refresh the world and build a more sustainable and inclusive future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees