Scrum Master II

Liberty Mutual Insurance • Boston, MA

6d • Hybrid

About The Position

We are seeking an experienced and passionate Portfolio Scrum Master to join our USRM Data and Analytics Engineering - Claims Portfolio. In this key role, you will be responsible for overseeing the agile practices for a group of agile business data delivery engineering teams responsible for Personal & Business Lines Claims data initiatives - Pathfinder, ACES delivery, Fraud, Vendor & Third-party data. Your mission is to cultivate a healthy, mature, and high performing environment that is both effective and sustainable. By partnering with Engineering Director, Product Owners (POs), Engineering Managers (EMs), and team leads, you will help foster an agile culture that drives continuous improvement and delivers high-quality results.

Requirements

• Bachelor`s degree in a relevant field (business, computer science, humanities, etc.) and at least 5 years related experience
• Experience being on multiple Agile teams in a variety of different contexts
• Thorough knowledge of business functions and extensive understanding of business operations, strategies and objectives
• Track record of continued and recent education in Lean-Agile including training, conferences, user groups, cohorts, self-study, etc.

Nice To Haves

• Beginner/1st level Scrum certification preferred, not required
• Knowledge/training equivalent to advanced/2nd level certifications from a reputable Lean-Agile organization a plus but not required (PSM II, ICAgile Professional, Agile Team Facilitation (ICP-ATF), ICAgile Professional, Agile Coaching (ICP-ACC))
• Scrum certification strongly preferred
• Experience working in a scaled agile framework preferred

Responsibilities

• Agile Coaching and Mentoring: Provide guidance and support to agile teams, helping them understand and implement agile principles and practices effectively. Foster a culture of continuous improvement.
• Transparency Tools Utilization: Leverage tools such as PowerBI, JIRA, and JIRA Plans to provide insights into team performance and progress. Ensure that teams maintain visibility and transparency in their processes.
• Opportunity Identification: Actively identify areas for improvement within teams, including process enhancements, team dynamics, and overall workflow efficiency. Champion innovative solutions to enhance productivity.
• Impediment and Blocker Removal: Proactively identify and remove impediments that hinder team progress. Work collaboratively with teams to resolve issues quickly and effectively.
• Issue Escalation: Monitor team dynamics and project progress, escalating issues to leadership when necessary to ensure timely resolution and alignment with strategic goals.
• Collaboration with POs and EMs: Partner closely with Product Owners and Engineering Managers to create a healthy and sustainable work environment. Facilitate open communication and collaboration among stakeholders.
• Program Increment (PI) Planning Facilitation: Successfully prepare and facilitate large scale Program Increment planning sessions throughout the year. These sessions will include many dependent teams delivering on a large-scale Pricing program roll out.
• Dependency Management: Proactively identify and manage dependencies as it relates to program delivery. Engage dependent teams to ensure proper lead time and visibility are provided.

Benefits

• A collaborative and innovative work environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• The chance to be part of a dynamic team that is committed to excellence and continuous improvement.
• comprehensive benefits
• workplace flexibility
• professional development opportunities
• opportunities provided through our Employee Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees