Scrum Master

Schneider Electric
18hHybrid

About The Position

The Scrum Master oversees and executes end‑to‑end software release activities across cross‑functional teams to ensure timely, predictable, and high‑quality delivery. This role manages all phases of the release lifecycle—including planning, scheduling, pre‑release preparation, deployment execution, and post‑release evaluation while driving communication, alignment, and continuous improvement across the organization.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Minimum of 3 years in release management, project management, or related role.
  • Experience in software development and/or application customization/deployment projects. Ideally with CRM products or similar.
  • Strong organizational and time‑management abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency with release management tools and related software.
  • Ability to perform under pressure and meet tight deadlines.
  • Strong problem‑solving and analytical capabilities.
  • Applicants must be legally authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of employment visas now or in the future.
  • We are not considering any remote candidates. Must be able to work in the listed positon on a hybrid basis.

Nice To Haves

  • Experience with JIRA, SharePoint, Confluence or similar platforms (preferred but not required).

Responsibilities

  • Develop, manage, and communicate release schedules aligned with project timelines and business priorities.
  • Maintain sprint‑level capacity planning, including tracking team availability and time away from office requests.
  • Collaborate closely with development, QA, operations, and product teams to ensure an efficient and predictable release process.
  • Facilitate Agile ceremonies including daily standups, sprint planning, sprint reviews, and retrospectives.
  • Coach team members on Agile principles and Scrum best practices to support stronger team performance and self‑organization.
  • Remove impediments and proactively address blockers that impact delivery progress.
  • Serve as the main point of contact for all release‑related communication, ensuring clear and timely updates for technical teams and stakeholders.
  • Identify release risks, issues, and develop mitigation and contingency strategies.
  • Create and maintain comprehensive release documentation such as release notes, deployment procedures, and post‑release reports.
  • Monitor team performance and provide transparent reporting on sprint metrics and delivery outcomes.
  • Support managers by preparing ad hoc reports and contributing to ongoing planning and review cycles.
  • Evaluate and refine release management and Scrum processes to improve efficiency, consistency, and operational excellence.
  • Support cross‑team coordination, project visibility, and communication of dependencies or changes across the organization.

Benefits

  • medical (with member reward points)
  • dental
  • vision
  • basic life insurance
  • Benefit Bucks (credits to apply towards your benefits)
  • flexible work arrangements
  • paid family leaves
  • 401(k) + match
  • well-being and recognition (including service anniversary) programs
  • 12 holidays per year
  • 15 days of paid time off per year (pro-rated in the first year of employment based on start date)
  • opportunity to purchase company stock (eligibility depends on start date)
  • military leave benefits
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