WHAT YOU WILL ACCOMPLISH Prepares drinks for the guests and servers following standard recipes for cocktails and specialty drinks and practicing prudent portion control. Provides guests a fun and high-energy environment with the best possible dining experience, while maintaining a professional distance. Upholds high service standards of resort/hotel. Maintains proper and adequate set-up of the bar daily including requisitioning and stocking liquor, beer, wine, juices, soft drinks, garnishments, condiments and glassware. Opens and closes bar according to standard operating procedures. Describes wines, beers and spirits served and make recommendations as requested. Upsells food and beverage items to maximize profitability. Works with guests to accommodate special requests and dietary needs. Handles cash, charge, room and credit card transactions accurately and in accordance with company policies and procedures. Balances the bank at end of each shift and calculates tip outs. Follows all standard food handling, sanitation, TIPS and health department guidelines. Must wear non-slip, oil-resistant shoes. Follows all safety policies and procedures. Reports potential safety issues to manager whenever observed and takes immediate action to resolve in emergency situations. OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. Team members will be trained in the proper use and care of assigned PPE if applicable. The hotel provides the required PPE. Team member has responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their manager. Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS. Maintains the cleanliness of the bar area by disposing of all waste, clearing and cleaning all glassware, and wiping down bar. Ensures that minors and intoxicated persons are not served alcoholic beverages. Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior. Provides opening and closing inventory of spirits. Fills out requisitions and all necessary paperwork throughout each shift. Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents. Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
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Career Level
Entry Level
Education Level
No Education Listed