Seasonal Beach Crew Attendant

La Jolla Beach & Tennis Club, Inc. • San Diego, CA

3d • $20 - $20 • Onsite

About The Position

Join the dynamic and diverse team at La Jolla Beach & Tennis Club, Inc., where tradition meets opportunity. Our family of properties includes the iconic La Jolla Beach & Tennis Club, a private oceanfront club with world-class tennis courts and direct beach access; the inviting La Jolla Shores Hotel, a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed Marine Room, celebrated for its fine dining and dramatic surfside views. These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community. As part of our team, you’ll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home. Whether you’re starting your career or ready to take it to the next level, we’re passionate about helping our employees thrive in one of California’s most beautiful destinations. The Bell Attendant is the first impression at the La Jolla Beach & Tennis Club with our Club members, apartment guests, and other visitors. This individual must possess strong customer service skills and consistently provide professional, attentive and genuinely friendly service. The Bell Attendant helps ensure overall member and guest satisfaction by solving problems quickly and efficiently. This person must also have the ability to provide concise and accurate directions and protect the properties from entry by unauthorized persons. Promotes and follows LJBTC, Inc.’s Signature Service standards and requirements ensuring a lasting impression of exemplary service resulting in supremely satisfied and loyal members and guests. The Bell person position is the guests’ initial point of contact and will strongly influence guest impression of the total organization. Prompt and continuous efficient service will contribute to guest comfort and satisfaction.

Requirements

• Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in English to customers, clients, members, guests, and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 50lbs and may occasionally lift up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Open availability required.
• Must be able to work weekends and Holidays.

Responsibilities

• Provides quality service that meets or exceeds expectations by anticipating member and guest needs, always maintaining a polite, friendly, professional demeanor.
• Assists guests and members with directions and instructions, as needed, to area and regional visitor attractions.
• Communicates with other department staff and officers via the radio.
• Uses Voice Mail, Pagers and 2-way Radio communication at appropriate times.
• Uses ten codes to communicate via radio to other security officers and staff.
• Attends regularly scheduled department meetings.
• Records data such as unusual occurrences.
• Reads and understands the Parking Log and makes relevant entries.
• Refers complaints of service failures to designated departments for investigation and follow up.
• Responsible for accurate shift closing reports and procedures.
• Follows up on all outstanding guest assistance requests.
• Maintains knowledge of current room types, rate structures and features.
• Is familiar with all facilities and their hours of operation.
• Is familiar with local events.
• Coordinates packages with vendors and guests.
• Maintains a close and professional relationship with all departments.
• Completes any reasonable request from a manager that the employee is capable of performing.
• Prepares daily, weekly, monthly and other reports.
• Treats all guests and employees with respect, dignity and courtesy.
• Must drive a company vehicle, a valid California Driver's License is required.
• Other duties as may be assigned.

Benefits

• Free daily meal and salad bar
• Benefits including: Medical, Dental, Vision, 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed