Seasonal Busser/Barback

AccorHotel•West Hollywood, CA

5d•$20•Onsite

About The Position

SKYBAR Barback/Bussers are responsible for assisting in ensuring efficient service of all beverages and bar services, while also facilitating the cleanliness of Skybar.

Requirements

At least 1 year of bar experience, preferably in one of the following: upscale or lifestyle brand hotel, night club, or day club.
High school diploma or equivalent
State-Certified Alcohol Compliance Training (ABC/RBS)
Food Hander’s Card
Able to stand during shifts
Able to stoop, kneel, bend at the waist and reach on a daily basis.
Able to lift and move up to 30 pounds occasionally.
Hours may exceed 40 hours per week.
Regular and on-time attendance is critical.
Must have a flexible schedule: days, evenings, weekends, and holidays.
Assimilate into Ennismore’s culture through understanding, supporting, and participating in all Ennismore elements.
Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by Ennismore from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.

Nice To Haves

Speaking other languages is a plus, but not required.

Responsibilities

Welcomes and entertains all customers to the venue professionally and courteously, according to the established venue sequence of service.
Assure opening checklist is completed, and the bar area is prepared for opening.
Always use the 10/5 rule when encountering guests.
Provide friendly, courteous and professional service at all times
Follow stablished carding policy, ensuring 21 years of age for alcohol consumption
Assist in food and/or beverage orders in a timely manner
Assist, support and work with bartenders and waiters
Clean and maintain tables and area throughout your shift.
Set up and breakdown the bar
Wash and Polish all glassware
Ensure consistent beverage preparation, presentation and quality
Ensure order of bar and cleanliness in accordance to health and safety regulations
Ensure that bar is stocked to par levels
Restock and replenishing refrigerators, liquor cabinets according to par list when needed
Perform additional duties as requested by the supervisor.
Complete closing duties within your scheduled time.
Understand the operational set up and principle of the venue.
Provides customers with accurate information about the venue and property as well as our entertainment lineup.
Possess knowledge of the SKYBAR beverage menu and product offerings.
Constantly increasing knowledge of event and happenings inside of hotel.
Strong organization and problem-solving skills.
Maintains knowledge of the venue floor plan and table numbers, seating the room evenly and consistently to maintain venue energy/table value per venue management’s instruction.
Be knowledgeable of hotel amenities and hours operating of operation.
Communicates all relevant information to the service team, putting the service team in the best possible position to execute flawless service.
Works with a high level of professionalism towards all customers, ensuring they will return to Skybar.
Communicates with management and service staff immediately to rectify any and all customer needs and requests.
Other duties as assigned