Seasonal Concessions Attendant

Pyramid Global Hospitality

11d•Onsite

About The Position

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success. OKANA Resort & Indoor Waterpark features a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event space spanning 27,000 square feet. Located along the picturesque Oklahoma River in the vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities. Be a part of our Outlets team as a Concessions Attendant. Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time. The Concessions Attendant entails operating the payment system at an outlet stand, primarily responsible for processing customer transactions by accepting payment and issuing receipts, while maintaining excellent customer service and ensuring a clean working environment within the outlet area; duties may include interacting with guests, handling food items, and adhering to food safety regulations.

Requirements

Basic math skills to calculate change accurately
Excellent customer service skills with the ability to interact positively with customers
Attention to detail to ensure correct orders and transactions
Ability to work quickly and efficiently in a fast-paced environment
Basic knowledge of food safety and sanitation practices

Responsibilities

Accurately operate a point-of-sale system to ring up customer purchases.
Greet guests with a positive attitude, answer questions about menu items, address customer concerns, and resolve issues promptly.
Prepare and serve concession food items like popcorn, hot dogs, drinks, and snacks according to established procedures.
Monitor stock levels, restock items as needed, and report any shortages to supervisors.
Accurately count receipts, reconcile transactions, and follow procedures.
Maintain a clean and organized work area, including wiping down counters, sweeping floors, and disposing of trash.