Seasonal Customer Service Representative
About The Position
Do you enjoy staying active, working outdoors, and helping people have a positive experience throughout their day? If you’re adaptable, service-minded, and take pride in supporting customers at different moments of their journey, join the Avis Budget Group team at our airport locations during our peak season. This is a hands-on, fast-paced role where no two days are the same—and where your flexibility and customer service skills make a real impact. This is a seasonal position supporting our peak season from June 17 through September 9, 2025. A seasonal role is a great way to get started at Avis Budget Group and may lead to future opportunities beyond the peak season. This is an outdoor, multi-function role where you will assist customers throughout different parts of the rental and return process on our airport lots. Depending on location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking vehicles in at return. Throughout each interaction, you will provide professional, friendly customer service to help ensure a smooth, efficient, and positive experience for every customer.
Requirements
- Valid Driver’s License
- Basic computer skills (typing, data entry)
- Effective verbal communication skills
- A customer-first mindset and willingness to help others
- Willingness to work outdoors and stay active
- Flexibility to work all shifts
- Must be able to type, sit, stand, walk, or move throughout the rental lot; enter and exit vehicles for prolonged periods; and drive a variety of vehicles
- Must be 18 years of age and legally authorized to work in the United States
- This position requires regular, on-site presence and cannot be performed remotely
Nice To Haves
- 6 months retail or customer service experience in a fast-paced environment is a bonus
Responsibilities
- Assist customers throughout different parts of the rental and return process on our airport lots
- Checking vehicles
- Entering information into a handheld device
- Processing rentals for loyalty customers
- Assisting customers at exit gates
- Checking vehicles in at return
- Provide professional, friendly customer service
Benefits
- Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
- On-the-job training
- Paid time off
- Medical, dental and other insurance
- Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
- Retirement benefits (401k)
- Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
- Above perks may vary based on full-time/part-time status and location
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
