Seasonal Greeter - Hobby Airport

Enterprise HoldingsHouston, TX
23h$13Onsite

About The Position

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Seasonal Greeter at our Hobby Airport location.The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient. The pay for this position starts at $13.00 / hr ($14 / hour after 2p and $15 / hour after 10pm). This is a SEASONAL position. This position will be temporary, up to 6 months of employment. This position is located at the Hobby Airport: 7600 Airport Blvd. Houston, TX 77061 Seasonal Commitment: Must be able to commit minimally to a part-time schedule Minimum expectations of availability would be THREE (8 hour) shifts. Two of the scheduled days must be on a weekend (Friday, Saturday, or Sunday). The seasonal window starts April 2026 and ends October 2026 and cannot exceed 180 days. We have multiple full-time and part-time schedules available.

Requirements

  • Must be at least 18 years of age.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have a valid driver's license with a good driving record, with no more than 2 at-fault accidents or moving violations in the past 3 years (1 of the 2 violations or at-fault accidents must fall off within 12 months of employment).
  • No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
  • Must have a minimum of 1 year of customer service experience within the last 3 years (Retail, hospitality, or restaurant)
  • Must be able to work a minimum of THREE (8 hour) shifts, including weekends, within one of the following schedules: Wednesday - Sunday 8am-6pm Wednesday - Sunday 3pm-11pm Sunday - Thursday 3pm-11pm

Responsibilities

  • Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
  • Welcome members to the facility when they exit the bus or arrive on the lot
  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
  • Assist members with questions and concerns to minimize counter visits
  • Communicate customer service issues to management
  • Ensure that hangtag information is completed correctly
  • Maintain clean low mileage fleet mix requirements
  • Maintain Emerald Aisle for cleanliness
  • Thank member for their business
  • Provide upgraded vehicles on request
  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned
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