Seasonal Customer Service - Greeter - Indianapolis Airport
About The Position
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Seasonal Greeter.The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient. The seasonal window starts in April 2026 and ends in or before October 2026. This position cannot exceed 180 days. This position pays $16 / hour and is located at the Indianapolis Airport - 7801 Col H Weir Cook Mem Dr, Suite 151, Indianapolis, IN 46241. We have the following schedules available: Schedule 1: Thursday-Monday 7:00am to 4:00pm (Off Tuesday and Wednesday) Schedule 2: Wednesday-Sunday 12:00pm to 9:00pm (Off Monday and Tuesday) Schedule 3: Friday-Sunday 2:00pm to 11:00pm and Monday-Tuesday 12:00pm to 9:00pm (Off Wednesday and Thursday) Schedule 4: Monday-Friday 5:00pm to 1:00am (Off Saturday and Sunday) Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
Requirements
- Must be at least 18 years old
- High School Diploma or G.E.D. required
- Must have a minimum of 1 year prior customer service retail or administrative support experience
- Must have a valid driver's license with no more than two moving violations and/or at fault accidents in the past 2 years.
- No drug or alcohol related convictions on driving record in the past 5 years (ie., DUI/DWI).
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- This a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season and must experience a 13 consecutive week break in service before being re-hired.
Responsibilities
- Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
- Welcome members to the facility when they exit the bus or arrive on the lot
- Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
- Assist members with questions and concerns to minimize counter visits
- Communicate customer service issues to management
- Ensure that hangtag information is completed correctly
- Maintain clean low mileage fleet mix requirements
- Maintain Emerald Aisle for cleanliness
- Thank member for their business
- Provide upgraded vehicles on request
- Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
- Seek to improve job performance through self-assessment, skill development, training and goal setting
- Maintain a regular and reliable level of attendance and punctuality
- Perform miscellaneous job-related duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
