Basin Bar - Seasonal Pool Server (Seasonal)
About The Position
The Pool Server is a vital member of the service team, providing a warm welcome to all guests as they enter the pool area, and providing general Food & Beverage service to guests in and around the pool area. The Pool Server will be responsible for providing amenities to guests and ensuring the cleanliness and organization of the Pool areas. Key Responsibilities: Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:
Requirements
- Currently Food Handler's Card (within 30 Days of Hire)
- RBS - Alcohol Training Certification Required (within 30 Days of Hire)
- Must be of minimum age to serve alcohol.
- Minimum of one year experience in the foodservice/hospitality industry.
- Good knowledge of food and wine. Experience at a luxury hospitality property.
- Superior professional appearance and manner, good character to work in a fast-paced team.
- Ability to work a flexible schedule, including weekends and holidays, according to department needs.
- Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
Responsibilities
- Create a welcoming and hospitable environment for guests.
- Set up and close the pool deck each shift according to Auberge standards.
- Assist guests with arrival to spa treatments on time
- Introduce first-time guests to facilities and services
- Provide Food & Beverage service to guests in lounges and cabanas
- Present the menu with helpful explanations of dishes and beverages
- Take accurate food and beverage orders, input into POS system
- Serve drinks and food promptly, ensuring cleanliness of Pool areas
- Act as a liaison between guests, management, service staff, and the kitchen
- Demonstrate professionalism and attentiveness throughout the dining experience
- Perform side work and provide pool amenities
- Contribute to safety and sanitization protocols for a healthy work environment
- Provide the pool area with fresh, clean towels and remove dirty towels and other items from the pool area
- Ensure dirty linens are taken to laundry nightly and clean linen is always stocked
- Replenish the beverages as necessary and check with guests for overall satisfaction.
- Provide guests with “surprise and delights” hourly during their pool experience.
- Report any and all maintenance issues to management regarding pool/umbrellas/furniture/etc
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
