Secretary, Medical Admin Sr (Northborough Urgent Care), 40 Hours
About The Position
The Secretary, Medical Admin Sr provides advanced administrative and clerical support to physicians, advanced practice providers, and clinical staff. In addition to performing the full scope of Secretary, Medical Admin responsibilities, this position may coordinate office operations and staff activities, train and mentor administrative personnel, manage complex scheduling and program support, and serves as the primary liaison for clinical, academic, and administrative functions. The Secretary, Medical Admin Sr ensures the highest standards of professionalism, confidentiality, and customer service while supporting the operational efficiency of the medical office. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Requirements
- High School diploma or equivalent.
- 2 years of experience in a medical office or healthcare setting.
- Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
- Strong organizational, communication, and customer service skills.
- Ability to maintain confidentiality of patient and organizational information.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
Nice To Haves
- Completion of a medical secretary, medical assistant, or related vocational training program.
- Previous experience providing administrative support in an academic medical office.
- Familiarity with medical terminology, insurance authorization processes, and clinical workflows.
Responsibilities
- Patient Scheduling, Registration, and Coordination
- Communication and Customer Service
- Documentation, Transcription, and Correspondence
- Meeting, Program, and Faculty Support
- Billing and Financial Processing
- Office and Administrative Operations
- Complies with established departmental policies, procedures, and objectives.
- Attends variety of meetings, conferences, seminars as required or directed.
- Demonstrates use of Quality Improvement in daily operations.
- Complies with all health and safety regulations and requirements.
- Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
- Maintains regular, reliable, and predictable attendance.
- Performs other similar and related duties as required or directed.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
