Full Time Security Account Manager - $23.00/hr (#724)

Sunstates Security•Carson City, NV

1d•$23 - $23

About The Position

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success. Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer , an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America’s fastest-growing private companies. At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country’s leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career. HIRING IMMEDIATELY Sunstates Security is hiring for a Full-Time Security Account Manager in the Carson City, NV area. This position offers a pay rate of $23.00/hr - paid weekly . Industry-leading employee benefits that include weekly pay, 401k savings plan with a company match, affordable medical, dental & vision benefits, employee referral bonuses, paid time off, premium holiday pay, tuition reimbursement, and more – available for qualified candidates! The Account Manager is responsible for the daily functioning of contract site including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives.

Requirements

PILB Card
2 years of previous experience as a Security Supervisor or Senior Security Officer required.
Strong leadership, communication, and decision-making abilities.
Ability to remain calm, professional, and effective during high-pressure or emergency situations.
Knowledge of security operations, incident reporting, and emergency response procedures.
Familiarity with access control systems, CCTV monitoring, and security equipment.
Ability to work nights, weekends, or holidays.
High School diploma or equivalent
NV Guard License

Nice To Haves

CPR/First Aid certification preferred.

Responsibilities

Responsible for the direction, coordination, and management of all site Security Officers.
Identify and recruit new talent with the assistance of the HR department.
Active participation in hiring and processing new employees through the Sunstates Security onboarding system.
Train, develop, motivate and empower Security Officers to oversee all day-to-day operations of the site and promote the highest standards of efficiency, profitability, customer service and ethics.
Manage employee performance with the supervisor(s) for the sites including appraising performance; administering reward and incentive programs; coaching and staff development initiatives; corrective actions with branch management guidance.
Promote positive employee relations through meeting and developing a rapport with all internal & external customers, addressing complaints and resolving issues with regional management guidance.
Act as the primary contact for the sites and contacting the local office when necessary.
Maintain records with the officers assigned to the sites to assure full participation with the Sunstates Security LMS and training platform when applicable.
Coordinate with Region to establish site's goals & objectives and communicate these with the customers as required.
Work with action plans towards goal achievement, including establishment of sites and personnel quotas and/or goals.
Manage administrative and operational functions to ensure the working schedule is accurate, projected working schedule is posted, vacation or time off requests are within company guidelines, the branch receives the scheduled weekly hours, and personnel topics are addressed with management guidance.
Manage account inspections and the inspection scorecard to assure compliance and meet/exceed our commitment.
Produce Quality Assurance checks through eHub to assure positive results.
Fax, email, or deliver the Account Inspections to the regional office each month by the 3rd day each month.
Ensure that you are able to response to questions for security personnel, response to site events, or have qualifies backup when you are not able to remain available.
Ensure accounts remain consistently on budgetary and service-related targets, be able to respond effectively to goal deficiencies, and generate and implement action plans to remedy deficiencies and meet or exceed goals (overtime, turnover, uniform management).