Security Ambassador (Honolulu, Hawaii)

Blackstone Consulting, Inc.•Honolulu, HI

1d•Onsite

About The Position

Serves as a professional, friendly and informed first point of contact for all incoming site employees, members and visitors. Acts as the site resources for client and visitor requests and services. Also performs other administrative services as required for the site. Helps to controls access to facility through the admittance process. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel or departments if necessary. Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Distinguishing Characteristics: Duties include essential function of a “customer Service” focused Screener as designated by the client. May be assigned a service grade or rank in a chain of command (Lead or Supervisor) in conformance with contract requirements or to facilitate the delivery of service, according to business necessity.

Requirements

Highschool Diploma
Customer Service
Attention to Detail
Willingness to have flexible schedule
18 years or older
Reliable Transportation

Responsibilities

Take Temp checks of all persons entering the facility using handheld or automated thermal devices
Assist with wayfinding
Handle patient belonging deliveries to the medical units
Pushing members in wheelchairs
Provides assistance on the local surroundings area, including restaurants, convenience stores
Assists in the control of access to client site or facility through the admittance process; assists visitors with a legitimate need to gain entry to the facility; screens visitors and client employees in an efficient manner in order to expedite their admittance to the site or facility.
Provides an atmosphere in which all client employees and visitors know that the client responds to and cares about their needs; provides a courteous, respectful and pleasant interaction with each client employee, member and visitor as perceived from their point of view; presents a good image of the client and its customer service/ security department.
Communicates in a manner that is open, honest and responsive in all situations; to the extent authorized, provides information regarding the site and surrounding area as requested by visitors.
Observes and reports incidents or suspicious activity to security personnel, client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required by the site.
Carries out specific tasks and duties of a similar nature and scope as required for the assigned post. The necessity to help, support or assist a member/ patient into or out of a medical conveyance device or apparatus (wheelchair, stacked chairs)