Security Associate

Hilton Grand Vacations•Ridgedale, MO

12d

About The Position

Extraordinary People, Exceptional Benefits on Day One Hilton Grand Vacations is committed to putting people first. That’s why our benefits plan starts when you do. But that’s just the beginning of the outstanding opportunities we offer to extraordinary people who join our U.S. team. The Wilderness Club at Big Cedar is excited to offer the opportunity to join the elite team of Hilton Grand Vacations. This resort is one of a kind and host to 445 units from Presidential lodge suites, to cozy comfortable cabins on the amazing Table Rock Lake. We are building a team centered on excellence and providing exceptional vacations for our guests and owners. Our resort offers numerous opportunities for growth and development within every facet of the hospitality industry. This resort is the perfect place to come join a group of professionals who care not just about their product and service but each other. We look forward to having you on the winning team. Here’s why you will love It here: Day 1 Benefit Eligibility: Excellent health care options, including medical, dental, and vision Recognition Programs and Rewards Travel Discounts Program Outstanding Paid Vacation Program and Paid Sick Days Employee Assistance Program that supports your physical and mental wellbeing 401(k) program with company match Tuition reimbursement programs Employee Stock purchase program Numerous learning and advancement opportunities And more! As a Security Associate you will ensure the safety and security of all resort owners/guests and Team Members through effective, proactive, and professional services. You will be responsible for carrying out the position’s responsibilities and driving company success through performing the following activities to the highest standards: Quickly respond to emergency conditions, such as fire, safety hazards, threats to life and/or property, etc. Patrols the interior and perimeter of the property to observe and identify potential safety and/or security risks and/or undesirable conditions Lead all aspects of communications and all alarm systems, coordinates maintenance of new and existing life safety equipment to maintain Hilton’s high standards of Loss Prevention Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents. Have a good understanding of emergency systems and alarm systems Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses Provides outstanding guest/owner service, including answering inquiries, providing directions, delivering packages, and deliver information for general problem solving Perform basic first aid and CPR as needed Carries out reasonable requests of management; willing to “pitch-in” and help co-workers with their job duties and be an outstanding teammate

Requirements

Ability to patrol the property for 8-9 hours at a time
Dedicated to greet and work well with guests in a friendly and helpful manner at all times
Ability to work various shifts throughout the week
Previous experience in a customer service focused Security position
Must have previous computer experience and excellent verbal and written interpersonal skills to write incident reports

Nice To Haves

Prior experience working in a hotel
Military or law enforcement background
Current First Aid/CPR certifications

Responsibilities

Quickly respond to emergency conditions, such as fire, safety hazards, threats to life and/or property, etc.
Patrols the interior and perimeter of the property to observe and identify potential safety and/or security risks and/or undesirable conditions
Lead all aspects of communications and all alarm systems, coordinates maintenance of new and existing life safety equipment to maintain Hilton’s high standards of Loss Prevention
Performs periodic and random inspections of the building and grounds protecting property from theft, embezzlement, vandalism, fire, and accidents.
Have a good understanding of emergency systems and alarm systems
Maintains inspection reports and records, advises management of deficiencies, as well as remedial or disciplinary efforts needed to modify deficiencies
Investigates all security incidents, accidents, suspicious activities, safety and fire hazards and prepares a complete report to include statements from involved parties and witnesses
Provides outstanding guest/owner service, including answering inquiries, providing directions, delivering packages, and deliver information for general problem solving
Perform basic first aid and CPR as needed
Carries out reasonable requests of management; willing to “pitch-in” and help co-workers with their job duties and be an outstanding teammate