The primary purpose of this position is to assist TBACU to live out its mission, “To serve our community and build trusted relationships.” A key component of this service is to identify members’ needs and provide appropriate TBACU product solutions which ultimately helps grow the credit union. To adequately and effectively serve members and TBACU’s team members by providing prompt and accurate financial data and maintaining financial security. Supports regulatory compliance and risk-management efforts by completing routine BSA/AML/OFAC monitoring, OFAC screening, and FinCEN information-sharing activities. This role reviews cash and suspicious activity, prepares and files required reports, and ensures documentation is accurate, timely, and consistent with policy. The position also supports internal audits, vendor due diligence, and control reviews. Ensuring outstanding service to internal and external members is delivered in alignment with our Service Standards which state. 1. I will provide an immediate and friendly greeting. 2. I will service you with a smile. 3. I will address you by name. 4. I will give you my full attention. 5. I will make recommendations to improve your financial well-being. 6. I will treat you with courtesy and respect. 7. I will thank you for your business. 8. I will respond to messages before the end of the day.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED