Security/EMT Manager

The Village at Germantown•Germantown, TN

9d•Onsite

About The Position

The Village at Germantown is seeking an experienced and service-oriented Security/EMT Manager to lead our Security and Emergency Medical Response team. Reporting to the Director of Support Operations, this role is responsible for maintaining a safe, secure, and responsive environment for residents, visitors, and staff across our campus. This position combines leadership, emergency response, regulatory oversight, and customer service. The ideal candidate is an experienced EMT professional with strong supervisory skills and a commitment to safety excellence.

Requirements

High School Diploma or GED required
3–5 years of EMT experience required
3–5 years of supervisory or management experience required
Advanced EMT and CPR certifications required
Valid driver’s license
Strong understanding of healthcare regulations and inspection processes
Excellent communication and leadership skills
Ability to walk, stand, bend, lift, and carry equipment
Ability to walk or run short distances in emergency situations
Ability to navigate campus and travel to local hospitals
Must be available for on-call support when off property

Nice To Haves

Life Safety Certification preferred (required upon hire if not currently certified, CLSS-HC Exam per the NFPA)

Responsibilities

Lead, supervise, train, and evaluate all Security/EMT staff
Ensure prompt response to all resident and staff emergency calls
Coordinate ambulance or medical transport services as needed
Patrol campus and oversee security operations to prevent intrusion and ensure safety
Respond to fire alarms and coordinate with the fire department
Investigate suspicious activity and coordinate with law enforcement as needed
Schedule department staff and conduct monthly training meetings
Review incident reports and ensure accurate documentation
Maintain EMT equipment, including auditing and stocking emergency “jump bags”
Ensure compliance with all healthcare regulations and EMT certification requirements
Support campus operations after hours, including resident services and facility needs
Monitor building systems and identify potential safety hazards
Assist with hiring and department quality assurance initiatives