Security Guard - Visitor Screening
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Guard - Visitor Screening in Cranbury, NJ , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Access Control Officer with Allied Universal at a high-traffic retail and mall location, you will greet associates and visitors, manage entry points, verify credentials, monitor alarms and/or access systems, and complete detailed reports using a computer or tablet. Your visible presence and calm communication help to discourage security-related incidents while delivering a positive customer experience. You will work with a caring, agile team that acts with integrity and teamwork.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Customer service experience is preferred.
- A state, county, or city issued security license is preferred.
- Alarm panel experience is preferred.
- Being comfortable using a computer or tablet is preferred.
Responsibilities
- Provide customer service to guests, tenants, and store teams by following security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Control access at designated entrances by greeting visitors, checking identification and/or credentials as required, issuing visitor passes, and directing traffic to the appropriate mall or store locations.
- Monitor CCTV and access control systems, document observations, and report suspicious activity, hazards, and/or policy violations to site leadership and Allied Universal supervision.
- Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with lost and found inquiries, crowd concerns, and/or disruptive behavior while coordinating with on-site management.
- Complete required reports such as daily activity logs, incident reports, and visitor records, and communicate updates during shift turnovers to support consistent post operations.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
