Security Officer - Badge Check Patrol

Allied UniversalDallas, TX
2d$19

About The Position

As a Security Officer - Badge Check Patrol in Sunnyvale, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer at a busy retail and mall location, you will monitor and patrol assigned areas, maintain a visible presence to help discourage security-related incidents, and support a welcoming experience through clear communication and customer service. You will document observations, respond to concerns, and partner with site teams to address day-to-day needs. At Allied Universal, you will thrive in an agile, reliable, innovative culture built on teamwork and integrity.

Requirements

  • 1+ years of security experience is required.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Access Control/Badge Experience is preferred.
  • Loss Prevention is preferred.
  • Comfortable Using Computer or Tablet is preferred.
  • X-Ray Screening Experience is preferred.

Responsibilities

  • Provide customer service to shoppers, tenants, and/or staff by following Allied Universal post orders, security-related procedures, and site-specific policies, including emergency response activities when appropriate.
  • Conduct regular and random foot patrols throughout retail areas, corridors, entrances, and the exterior perimeter to help to deter unwanted activity and/or policy violations.
  • Monitor access points and high-traffic areas, observe for suspicious behavior, and assist with queue management and/or loss-prevention support as directed by site leadership.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with de-escalation, contacting law enforcement and/or emergency services when needed, and documenting actions taken.
  • Complete daily activity reports and incident reports, communicate key observations to on-site management and/or Allied Universal leadership, and support customer requests such as directions and tenant assistance.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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