Security Officer - Command Center Dispatch
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Command Center Dispatch in Frisco, TX , you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join Allied Universal as a Dispatch Officer at a fast-paced food and beverage location, where you will coordinate security-related calls, monitor cameras and alarms, manage access control and badge activity, and communicate updates to on-site teams. You will help maintain smooth operations through clear reporting, professional customer service, and quick, calm decision-making. Bring your reliability and integrity to a caring, team-focused culture that stays agile and innovative every day.
Requirements
- Security Experience ‐ 2+ Years.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Access Control/Badge Experience
- Customer Service Experience
Responsibilities
- Provide customer service to site personnel and visitors by following Allied Universal security-related procedures, site-specific policies, and/or emergency response activities appropriate to a food and beverage production or distribution location.
- Dispatch and coordinate responses to alarms, calls for service, and incident reports using radios, phones, and/or computer systems; maintain clear communication with onsite staff and responding agencies as directed.
- Monitor CCTV, alarms, and access control activity as assigned; report unusual activity and help to deter unauthorized access by escalating concerns through the chain of command.
- Respond to incidents and critical situations in a calm, problem-solving manner, documenting actions taken and relaying accurate information to supervisors and/or management.
- Complete shift activity logs, incident reports, and other required documentation; support shift transitions by briefing incoming personnel on open items and current conditions.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
