Security Officer - Concierge Desk

Allied Universal • Louisville, KY

1d • $19 • Onsite

About The Position

As a Security Officer - Concierge Desk in Louisville, KY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a fast-paced tech and telecom location as a Front Desk Officer, where you will be the first point of contact for employees and guests. You will help manage access control, support visitor check-in and badge verification, monitor security-related activity at the lobby, and document incidents and requests using a computer or tablet. Bring a people-first mindset, clear communication, and integrity while working as one team.

Requirements

• Have 2+ years of security experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and/or badge experience is preferred.
• CPR and/or First Aid certification is preferred.
• Be comfortable using a computer and/or tablet is preferred.

Responsibilities

• Provide customer service to visitors and employees at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access to the location by greeting and directing guests, verifying identification and/or appointments, issuing temporary credentials per policy, and maintaining visitor and delivery logs.
• Monitor security-related systems from the front desk such as cameras, alarms, and communications equipment, and report irregular activity according to post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and escalating to site leadership and/or emergency services as needed.
• Support a professional lobby environment by answering phones, routing calls, coordinating with building management and/or onsite teams, and providing clear directions and information.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED