Security Officer - Customer Service Patrol (PMA)
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Customer Service Patrol in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Cultural Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a renowned cultural institution where you will monitor and patrol galleries, entrances, and public spaces, helping to deter security-related incidents through a visible presence and routine rounds. You will assist guests with directions and questions, communicate clearly with staff, and document observations to support smooth daily operations. Bring a customer-first mindset to a team that is agile, reliable, innovative, and guided by integrity and teamwork.
Requirements
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to guests, staff, and vendors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a cultural institution setting.
- Respond to incidents and critical situations in a calm, problem-solving manner, including assisting with access control concerns, guest disturbances, medical calls, and/or policy violations.
- Conduct regular and random patrols of galleries, exhibit spaces, entrances, administrative areas, loading docks, and the perimeter to help to deter unauthorized activity and/or damage to property.
- Monitor and report suspicious activity, unsecured doors, blocked egress routes, and other unusual conditions; document observations and incidents in required logs and reports.
- Coordinate with site management and local responders as directed, including supporting evacuation, crowd management during peak visitor periods, and/or special events and exhibitions.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
