Security Officer - Customer Service - Reception

Allied Universal • Downers Grove, IL

13h • $17 • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Customer Service - Reception in Downers Grove, IL , you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer in a healthcare location, you will be the welcoming first point of contact while supporting security-related operations at the entrance. You will help manage access, greet and direct visitors, verify identification, issue and/or monitor badges, and document activity using computer-based tools. With Allied Universal, you will bring an agile, reliable, and innovative mindset, deliver through teamwork, and lead with integrity in every interaction. Position Type: Part Time Pay Rate: $17.01 / Hour Job Schedule: Day Time Mon 03:00 PM - 07:00 PM Tue 03:00 PM - 07:00 PM Wed 03:00 PM - 07:00 PM Thur 02:00 PM - 06:00 PM

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer Service Experience is preferred.
• Access Control/Badge Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.

Responsibilities

• Provide customer service at the front desk by following site-specific procedures, access control requirements, and/or emergency response activities for a healthcare location.
• Greet and process visitors, vendors, and contractors; verify identification, issue temporary credentials, and direct guests to appropriate departments while supporting a professional lobby presence.
• Monitor lobby activity, entrances, and security-related systems such as cameras and alarms, and report unusual activity to appropriate personnel to help to deter unwanted behavior.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting emergency services and/or site leadership as directed by post orders.
• Maintain accurate logs and reports, including visitor records, incident documentation, and shift pass-down information, and communicate updates to Allied Universal leadership and/or site contacts.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED