Security Officer - Dispatch Center

Allied Universal • Detroit, MI

1d • $20 • Onsite

About The Position

As a Security Officer - Dispatch Center in Detroit, MI, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Dispatch Officer at a utilities location, you will coordinate security-related responses, monitor systems, manage access control and badges, and communicate clearly with on-site teams and visitors. You will help maintain order through routine checks, accurate reporting, and strong customer service while supporting rapid decision-making during changing conditions. At Allied Universal, you will work with an agile, reliable, and innovative team that puts people first and acts with integrity.

Requirements

• Have at least 2+ years of security experience.
• Be at least 21+ years of age.
• Be comfortable using a computer or tablet, preferred.
• Have customer service experience, preferred.
• Have access control and/or badge experience, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Be comfortable using a computer or tablet
• Have customer service experience
• Have access control and/or badge experience

Responsibilities

• Provide customer service to our clients by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities at a utility operations location.
• Operate a dispatch post by monitoring alarms, cameras, phone lines and/or radio traffic, prioritizing calls for service and communicating updates to on-site personnel and external responders as directed.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering key details, documenting actions taken and escalating per post orders.
• Maintain accurate dispatch logs and reports, including incident notifications, shift activity, equipment checks and other required documentation.
• Support site access control by verifying credentials, tracking visitor and contractor activity, issuing directions and helping to deter unauthorized access through consistent policy enforcement.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED