Security Officer - Dispatch

Allied Universal • Richmond, VA

10h • $26

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Dispatch in Richmond, VA , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer with Allied Universal at a commercial real estate location, you will coordinate officer activity, monitor alarms and cameras, and help direct responses to security-related concerns. You will support access control and badge activity, document incidents using a computer and/or tablet, and provide professional customer service to tenants, visitors, and staff. Bring agile problem-solving, reliable communication, innovative thinking, teamwork, and integrity to every shift.

Requirements

• Have 1+ years of security experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the dispatch function for a commercial real estate location by monitoring alarms, cameras, and access control activity, and coordinating responses via phone, radio, and/or electronic systems.
• Respond to incidents and critical situations in a calm, problem-solving manner, including prioritizing calls for service and notifying on-site personnel and/or emergency services as required by post orders.
• Maintain detailed dispatch logs and incident documentation, including time-stamped events, notifications made, and follow-up actions, and communicate status updates to property management and/or supervisors.
• Conduct regular and random patrols around the business and perimeter as directed, and report unusual activity, hazards, and/or maintenance concerns per site procedures.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED