Security Officer - Flex Lobby Desk
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Flex Lobby Desk in Knoxville, TN , you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a residential location as a Front Desk Officer, where you will welcome residents and guests, manage access procedures, monitor cameras and alarm activity, and document security-related observations. You will be a calm, professional point of contact, using clear communication and customer service to help support a positive community experience. Bring agility, reliability, and integrity as you collaborate with the team and respond to concerns with care and innovation.
Requirements
- A guard card and/or applicable state-issued license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to residents, guests, vendors, and/or service providers by following site-specific security-related procedures and access control guidelines.
- Staff the front desk by monitoring the entry area, greeting and directing visitors, and verifying identification, credentials, and/or authorization prior to granting access.
- Answer phones, manage intercom and/or call box requests, and document resident and visitor activity in logs, reports, and/or electronic systems per post orders.
- Respond to incidents and critical situations in a calm, problem-solving manner, including contacting on-site management and/or emergency services when appropriate.
- Monitor cameras, alarms, and other security-related systems from the front desk and report maintenance concerns, suspicious activity, and/or policy violations through the proper channels.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
