Security Officer - Front Desk Attendant

Allied Universal • Pittsburgh, PA

2d • $18

About The Position

As a Security Officer - Front Desk Attendant in Pittsburgh, PA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer with Allied Universal at a fast-paced tech location, you will be the first point of contact for employees and visitors, supporting a professional lobby experience. You will manage access control, verify credentials, monitor entrances and camera systems, and document incidents and/or requests with clear communication. Bring agile, reliable, innovative service, a caring people-first mindset, and teamwork grounded in integrity to support daily security-related operations.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients and visitors at the front desk by following site-specific procedures and security-related policies, including answering phones and providing directions.
• Control access to the location by verifying identification, issuing temporary badges, managing visitor sign-in and/or sign-out, and coordinating guest arrivals with employees.
• Monitor alarms, cameras, and/or other security-related systems from the front desk, documenting observations and reporting unusual activity through established channels.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating notifications and supporting emergency response activities as directed by post orders.
• Complete shift reports and maintain accurate logs of visitor activity, deliveries, and security-related incidents, and communicate updates during post handoff.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED