Security Officer - Front Desk Concierge

Allied Universal • New Albany, OH

1d • $20 • Onsite

About The Position

As a Security Officer - Front Desk Concierge in New Albany, OH, you will serve and safeguard clients in a range of industries. Join Allied Universal at a professional front desk post, where you will greet employees and visitors, manage access and visitor check-in, and support security-related communication with the on-site team. You will monitor entry activity, respond to questions and incidents with calm service, and help maintain a welcoming, orderly environment. Our agile, reliable, and innovative teams put people first, deliver through teamwork, and act with integrity.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients and visitors by following Allied Universal security-related procedures, site-specific policies, and/or emergency response activities as needed.
• Operate the front desk by greeting and directing visitors, managing check-in and check-out processes, issuing visitor credentials, and maintaining required logs and documentation.
• Monitor security-related systems and alarms from the post, report irregular conditions, and communicate updates to appropriate contacts per site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and escalating concerns according to post orders.
• Answer and route telephone calls and general inquiries, coordinate deliveries and service providers, and support access control through controlled entry and visitor verification.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED