Security Officer - Front Desk
About The Position
As a Security Officer - Front Desk in Ithaca, NY, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Security Officer with Allied Universal at a hotel and resort location, you will be the welcoming first point of contact, helping manage access, monitor the lobby and entry areas, respond to guest concerns, and document security-related incidents with clear communication. Your visible presence can help reduce unwanted activity while delivering a service-first experience. Join a caring team that is agile, reliable, and innovative, and acts with integrity through teamwork.
Requirements
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to guests, visitors, and staff at the front desk by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities.
- Monitor the lobby and front desk area for unusual activity, potential policy violations, and guest concerns, and help to deter issues through visible presence and professional engagement.
- Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating with hotel management and first responders as needed.
- Control access to back-of-house and restricted areas by verifying identification, issuing visitor directions, and maintaining key control and/or badge procedures as required by the location.
- Complete security-related reports and logs, document incidents, and communicate timely updates to hotel leadership and Allied Universal supervision.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
