Security Officer I

Caesars Entertainment • Reno, NV

11d

About The Position

Responsible for ensuring the safety and protection of the guests, employees and hotel/casino property.

Requirements

• Must possess basic computer skills
• Understand and comply with all company and departmental rules and regulations, policies and procedures
• Skill in establishing and maintaining effective working relationships with staff and guests
• Ability to maintain confidentiality of sensitive information
• Ability to diffuse confrontational situations in a calm and professional manner
• Ability to read, write, and communicate verbally in English
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Education: High School diploma or equivalent.
• Certificate/License: Nevada State Gaming Work Card, Valid Nevada Driver’s License, Alcohol Awareness Card (AES) required.
• Possess or be able to qualify in the certification of CPR and AED (Automated External Defibrillator)
• Employee is required to meet and deliver our core values, service standards, and family style service.
• Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests.
• Above average speech – both speaking and reading/writing English.
• Need excellent interpersonal skills.
• Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Nice To Haves

• Experience: Prior Hotel Casino/Security experience preferred.
• Excellent guest relation skills.

Responsibilities

• Provide security and protection for guests and property
• Present & maintain a positive, professional appearance at all times
• Knowledge & information regarding Casino promotions and downtown events
• Proactive and positive interaction with Guests and Employees
• Officers will stand a majority of the time to better observe activities in the area
• Transact monetary exchanges in compliance Regulations as required
• Operate the Security Information Booth as required
• Maintain surveillance of the Casino Cage and surrounding area
• Replace boxes on gaming tables after the count has been completed
• Use of computer skills and security reporting system
• Prepare detailed reports on incidents that occur on and off property
• Administer first aid and assist injured guests and employees
• React promptly to disturbances at any location as required
• Observe and react to individuals suspected of illegal activities
• Conduct regular foot patrols throughout the property
• Other job related duties as assigned
• Exemplifies our core values, family style service, our mission and vision
• Exemplifies our DEI (diversity, equity, inclusion) culture
• Perform other job related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED