Security Officer - Information Desk

Allied Universal • Springfield, OH

4d • $19 • Onsite

About The Position

As a Security Officer - Information Desk in Springfield, OH, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Officer with Allied Universal at a fast-paced tech, media, and telecom location, you will welcome employees and visitors, manage access control, verify credentials, and monitor entry activity to help support security-related operations. You will be a visible, customer-service focused presence, communicate clearly with site teams, and respond to incidents with integrity, teamwork, and a caring, people-first approach.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a tech-focused location.
• Greet and screen visitors, issue visitor credentials, manage sign-in and sign-out logs, and coordinate guest access with authorized personnel.
• Monitor alarms, cameras, and access control systems from the front desk, document activity, and report unusual conditions per site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating to site contacts and/or emergency services as directed.
• Complete shift reports and incident documentation, maintain accurate records, and communicate key updates during post turnovers.

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED