5361 Security Officer L1

NTT Global Data Centers

9d•$19 - $24•Onsite

About The Position

Under the direction of the Security Supervisor, the Security Officer L1 is responsible for the administrative and operational duties associated with a site security team. This role works closely with the Data Center Operations Team (DCOPS) to ensure that security measures are in place and functioning properly. The Security Officer Level 1 is an experienced client-facing security officer who utilizes clear and concise communication. This position plays a critical role in ensuring the protection of personnel and company property, managing access control, monitoring CCTV systems, responding to incidents, and completing written reports. Team members are expected to collaborate with other departments to assist with matters about the efficient operation of the data center, including Shipping & Receiving. The position enforces and adheres to security procedures based on policies determined by the Security Management team. Your vigilance and attention to detail will contribute to maintaining a secure environment for the NTT Data Center customer and the infrastructure.

Requirements

Strong observational and surveillance skills, with the ability to detect and respond to security threats or breaches effectively
Knowledge of occupational hazards and safety rules
Ability to remain calm in an emergency
Excellent customer service skills
Excellent ability to communicate clearly and concisely in both written and verbal methods with clients, vendors, and co-workers
Ability to operate in a rigorous process-driven team environment
Ability to logically analyse and solve problems
Strong organisational skills with the ability to multi-task
Ability to work with a flexible schedule as required
Strong team player with the ability to follow instructions, adhere to security procedures, and work effectively in a team environment
Ability to work with a flexible schedule as required
Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities
Must be comfortable working in a highly critical, highly confidential, fast paced environment with shifting priorities
Must be able to respond to emergency situations at the data centre
Must be willing to work outside normal business hours, including weekends, late nights, holidays and be part of on-call protocol
High School diploma or GED required
Basic experience with standard methods, practices, tools and equipment for the security team
Basic experience in security roles, preferably in a data centre or similar environment.
Basic experience in the administration and operation of: access control systems, CCTV systems with digital recording, and photo ID systems preferred.

Nice To Haves

Additional education or training in security-related fields is a plus
Possession of relevant certifications such as Certified Security Guard (CSG) or Certified Protection Officer (CPO)
CPR/First Aid Certification (can be obtained in first 6 months working for NTT)

Responsibilities

Ensures that all employees, clients, vendors, and visitors on company property have proper company-issued identification.
Patrols assigned post on foot to maintain visibility and observes possible unusual activity.
Ensures that the client, its associates, and NTT Data Centre personnel are provided with a safe and professional work environment.
Investigates, address if possible, and report security, maintenance, and safety conditions.
Ensures daily administrative documentation is concise and complete at all times.
Maintains assigned equipment is functional and in presentable condition.
Assist personnel with requests
Completes various company or client assignments as required.
Assists with Shipping and Receiving tasks.
Responds to emergencies- coordinates with local emergency management resources
Investigates and reports fires, evacuations, hazardous situations/other facility related events.
Maintains familiarity of Security procedures and policies in addition to Company policies.
Exposure to investigations involving security related accidents/incidents, interviews witnesses, complaints, and victims; gather and preservation of property
Performs other job-related duties as assigned.
Regular, predictable attendance is essential for satisfactory performance.

Benefits

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

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