Security Officer - Lobby Receptionist
About The Position
As a Security Officer - Lobby Receptionist in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer at a commercial real estate location, you will be the welcoming first point of contact, monitoring access, greeting tenants and guests, managing visitor logs, and communicating concerns to the site team. You will remain visible to help to deter security-related issues while delivering service with integrity. At Allied Universal, you will thrive in an agile, reliable, and innovative culture that puts people first through teamwork.
Requirements
- A guard card/license is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- A guard card/license is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to tenants, visitors, and vendors at the front desk by following Allied Universal security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
- Control access to the property by verifying identification, issuing visitor credentials, maintaining entry logs, and directing authorized guests to the appropriate locations.
- Monitor lobby activity and building systems such as alarms, cameras, and access control panels, and report unusual conditions or maintenance concerns to property management and/or Allied Universal supervision.
- Respond to incidents and critical situations in a calm, problem-solving manner, including receiving calls for assistance, coordinating notifications, and documenting actions taken.
- Complete daily front desk reports, incident reports, and shift handoff notes with clear details to help support security-related operations and compliance requirements.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
