Security Patrol Driver Shopping Center
About The Position
As a Security Officer Patrol Driver Shopping Center in Tustin, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed driving patrol officer in a dynamic retail location, where you will monitor and patrol assigned areas, stay visible to help discourage security-related incidents, and deliver outstanding customer service. In this role, you will support a welcoming environment through strong communication, routine vehicle and foot patrols, and a dependable presence that reflects our agile, reliable, innovative, and people-first culture.
Requirements
- A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
- A guard card or license is preferred.
- Being comfortable using a computer or tablet is preferred.
- CPR certification is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Responsibilities
- Provide customer service to tenants, shoppers, and store personnel by following site-specific procedures, access guidelines, and security-related protocols, and by supporting emergency response activities when appropriate.
- Respond to incidents, disturbances, and customer concerns in a calm, problem-solving manner, documenting relevant details and communicating with property management and/or local authorities as needed.
- Conduct regular and random foot patrols throughout retail common areas, storefront corridors, parking areas, and perimeter locations to help to deter unauthorized activity and identify maintenance and/or security-related concerns.
- Monitor entrances, high-traffic gathering areas, and restricted locations for unusual activity, policy violations, and/or after-hours access concerns, and report findings according to post instructions.
- Assist with crowd management, directional support, and de-escalation during busy shopping periods, special events, and/or emergency situations within the location.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
