Security Officer - Residential Front Desk Full-Time

Allied UniversalCity of Binghamton, NY
3d$16Onsite

About The Position

As a Security Officer - Residential Front Desk Full-Time in Binghamton, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. As a Front Desk Officer at a residential location, you will be the first friendly point of contact for residents, guests, and vendors while helping to maintain a secure environment. You will manage access and visitor check-in, monitor cameras and alarm activity, communicate clearly with residents and property staff, and document security-related incidents. Join Allied Universal to grow with a team that is agile, reliable, innovative, and guided by integrity.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Responsibilities

  • Provide customer service to residents, guests, and vendors by following site-specific policies, access procedures, and security-related protocols.
  • Staff the front desk in a professional manner, greeting visitors, verifying identification as required, issuing visitor credentials, and maintaining visitor logs.
  • Monitor alarms, cameras, and other building systems when assigned, and report irregular activity, maintenance concerns, and policy violations to the appropriate contacts.
  • Respond to incidents and critical situations in a calm, problem-solving manner, including initiating emergency response activities and/or contacting local responders when directed by post orders.
  • Complete shift reports and detailed incident documentation, communicate key information during shift transitions, and support property staff with administrative tasks related to front desk operations.

Benefits

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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