Security Officer - Retail - Alarm Response Patrol
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer- Retail - Alarm Response Patrol in Staten Island, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer at a busy retail mall location, you will monitor and patrol assigned areas, complete routine rounds, and stay highly visible to help reduce security-related incidents. You will support a welcoming customer experience, communicate clearly with guests and staff, and respond to alarms and reports as needed. At Allied Universal, you will bring integrity, teamwork, and a people-first mindset to every interaction.
Requirements
- Have 6+ months of security experience.
- Be 21+ years of age.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Nice To Haves
- Alarm panel experience is preferred.
- Being comfortable using a computer or tablet is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service to visitors, tenants, and/or vendors by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
- Conduct regular and random foot patrols throughout retail common areas, entrances, loading areas, and perimeter routes; working environments and conditions may vary by location.
- Respond to incidents and critical situations in a calm, problem-solving manner, including contacting on-site management and/or emergency services as needed.
- Monitor for suspicious or unusual activity, policy violations, and/or hazards, and take appropriate action to help to deter issues while maintaining a professional presence.
- Complete shift activity logs and incident reports, and communicate post orders, observed conditions, and/or follow-up items to site leadership and the incoming shift.
Benefits
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
