Security Operations Engineer II

Captrust • Raleigh, NC

6d • Onsite

About The Position

We are seeking an experienced and motivated Security Operations Engineer II to join our growing cybersecurity team. This mid‑level role is ideal for professionals with 3–5 years of hands‑on experience in Security Operations Center (SOC) functions, incident response, and network security. In this position, you’ll play a critical role in detecting threats, leading investigations, and strengthening our security posture through continuous process enhancements. In addition to core SOC responsibilities, this role will own and support telecom systems and enterprise collaboration platforms, ensuring they remain secure, reliable, and compliant. The Security Operations Engineer II will work closely with cross‑functional technology teams, contribute to strategic security initiatives, and mentor junior team members, making this a strong opportunity for someone looking to broaden their impact and grow into a more senior engineering role.

Requirements

• Bachelor’s degree in Cybersecurity, Information Technology, or related field (or equivalent experience).
• 3–5 years of experience in SOC operations, incident response, or network/security engineering.
• Demonstrated experience supporting telecom and/or collaboration platforms.

Nice To Haves

• Proficiency with SIEM tools (e.g., Splunk, Microsoft Sentinel, QRadar).
• Strong understanding of network protocols, routing, and switching.
• Hands-on experience with firewalls, IDS/IPS, and endpoint detection solutions.
• Familiarity with telecom protocols and enterprise collaboration technologies.
• Solid knowledge of incident response processes and playbooks.
• Scripting or automation skills in Python, PowerShell, or Bash are a plus.
• Strong analytical, troubleshooting, and communication skills.

Responsibilities

• Security Monitoring & Analysis: Monitor, analyze, and correlate alerts, events, and logs from SIEM and other security tools.
• Perform advanced triage and initial investigation of security events to determine severity and business impact.
• Recommend immediate containment and remediation actions, escalating high-severity incidents when necessary.
• Incident Response: Lead investigations of moderate to complex security incidents, including evidence collection and documentation.
• Contribute to containment, eradication, and recovery activities in coordination with senior engineers.
• Conduct root cause analysis and provide recommendations to prevent recurrence.
• Participate in post-incident reviews and help implement process improvements.
• Networking & Infrastructure Support: Monitor, configure, and maintain network security devices such as firewalls, switches, and routers.
• Troubleshoot and resolve connectivity and security-related network issues.
• Document and maintain accurate records of network and infrastructure changes.
• Telecom & Collaboration Platforms: Administer and monitor telecom systems and enterprise collaboration platforms.
• Implement security controls, access policies, and monitoring to ensure platform integrity.
• Investigate and remediate suspicious activities within communication and collaboration environments.
• Partner with IT and vendors to improve reliability, compliance, and resilience of communication systems.
• Provide guidance and training to end users on secure practices.
• Threat Detection & Intelligence: Integrate threat intelligence feeds into monitoring processes.
• Proactively hunt for indicators of compromise (IOCs) across systems and networks.
• Share actionable intelligence with internal teams to improve detection and defense.
• Vulnerability Management: Analyze vulnerability scan results, assess business risk, and recommend remediation priorities.
• Work with system and application owners to remediate vulnerabilities in a timely manner.
• Contribute to reporting and dashboards for vulnerability management metrics.

Benefits

• Company discretionary bonus.
• Health, dental, and vision coverage, employer 401(k) plan and company match, health savings accounts, flexible spending accounts, and voluntary supplemental plans subject to plan terms.
• Company-paid benefits such as life insurance, short-term disability, and long-term disability, subject to applicable waiting periods.
• Paid time off (PTO) or Paid Sick Leave (PSL)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees