Security Operations Lead

Cleo (US)

5d•$120,000 - $140,000

About The Position

Cleo is seeking a Security Operations Lead to build, operate, and continuously improve our security detection, response, and operational resilience capabilities. This leader will be responsible for protecting Cleo’s cloud infrastructure, SaaS platforms, endpoints, and corporate environment from evolving threats while ensuring operational stability and regulatory alignment. The ideal candidate is hands-on, technically deep, and capable of building scalable security operations in a high-growth SaaS environment.

Requirements

Experience in mid-market or high-growth SaaS environments
Experience supporting SOC 2, ISO 27001, or similar audits
Familiarity with MITRE ATT&CK framework
Experience building or maturing security operations functions
Relevant certifications such as CISSP, GCIA, GCIH, or similar
7+ years of experience in security operations, incident response, or detection engineering
Strong experience securing cloud-native SaaS environments, preferably AWS
Hands-on experience with SIEM, EDR, vulnerability management, and cloud security tooling
Deep understanding of attacker techniques and threat detection methodologies
Experience leading incident response efforts
Strong communication skills with the ability to translate technical risk into business impact

Responsibilities

Security Monitoring and Detection
Own and evolve Cleo’s detection and response strategy
Lead daily monitoring of security events across cloud, endpoint, identity, and application layers
Continuously tune detection rules to reduce noise and improve signal
Ensure effective coverage across AWS, SaaS platforms, and corporate systems
Leverage SIEM, EDR, and cloud-native tooling to improve visibility
Incident Response and Containment
Lead security incident investigations and coordinate cross-functional response
Develop and maintain incident response playbooks
Conduct post-incident reviews focused on systemic improvement
Reduce mean time to detect and contain security events
Partner with Legal, Compliance, and Leadership during material incidents
Vulnerability and Exposure Management
Oversee vulnerability scanning across infrastructure, endpoints, and cloud resources
Prioritize remediation based on business risk
Track critical vulnerability exposure windows
Partner with Engineering and IT to drive timely remediation
Cloud and Identity Security Operations
Monitor and secure AWS accounts and cloud-native services
Identify and remediate misconfigurations
Strengthen identity and access management controls
Collaborate with Cloud Security and Platform teams on guardrails
Operational Metrics and Reporting
Define and track security operations KPIs
Report on detection efficacy, remediation timelines, and exposure trends
Provide board-ready operational risk metrics
Support audit and compliance evidence requirements
Automation and Continuous Improvement
Automate repetitive operational tasks
Improve alert triage workflows
Optimize tooling effectiveness and cost efficiency
Reduce operational friction through process refinement
Leadership and Collaboration
Lead and mentor security analysts and engineers
Partner closely with Engineering, IT, and Platform teams
Contribute to the Security Champion and Guild initiatives
Build a culture of proactive risk identification

Benefits

Great Healthcare + Dental + Vision
Flexible PTO
Culture of support, encouraging Life-Work balance
401k match
FSA and HSA options
Employee Assistance Program
Paid Parental Leave
Representing a company with 4,000+ clients and a 99% retention rate
Accelerated title and salary growth potential
A fun and energetic work environment that makes you excited to go to work every day