Security Operations Manager

Marco Technologies

6h•$119,193 - $190,709•Remote

About The Position

The Security Operations Manager is a critical Marco leadership role responsible for managing the day-to-day operations of our Security Operations Center (SOC). The Security Operations Manager will lead a team of security analysts and engineers, collaborate with other Service teams, IS, stakeholders, and stay up to date with emerging security threats and trends. In this role, you are responsible for developing and implementing security policies and procedures to ensure the security of our company's networks, systems, and data as well as our MSP customers' networks and systems.

Requirements

Bachelor’s degree in a relevant field, with strong emphasis on Information Technology and Information Security, or an equivalent combination of education and experience.
8+ years of experience in information security, with at least 3 years in a leadership or management role.
Current high-level industry recognized certifications including one or more of the following: CISSP, CISM, CISA, or similar required.
Valid driver’s license, proof of personal insurance, and an acceptable driving record.
Strong knowledge of security operations, incident response, security monitoring, and security technologies.
Experience with security frameworks and standards such as ISO 27001, NIST, and PCI DSS.
Experience with security tools and technologies such as SIEM, IDS/IPS, firewalls, and vulnerability scanners.
Strong communication, leadership, and collaboration skills.
Ability to manage multiple projects and priorities in a fast-paced environment.
Self-starter with the ability to perform with little or no direct supervision.
Excellent communication skills in working with technical and non-technical people, and the ability to develop and maintain collaborative relations among all levels of an organization.
Treats people with respect; Works with integrity and ethically; Upholds organizational values.
Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Nice To Haves

Relevant certifications such as CISSP, CISM, or GIAC are highly desirable.

Responsibilities

Manage the Security Operations team members as follows: Lead, coach, and train team members. Develop and implement strategic initiatives for team. Be an escalation point of contact to handle issues and involve direct leadership as needed. Monitor team coverage, oversee personal time off approval, make sure back-ups are in place, and redistribute work to cover when others are out. Monitor staffing and equipment needs. Conduct performance reviews and make compensation decisions.
Manage the day-to-day operations of the Security Operations Center (SOC)
Oversee 24x7 coverage and on-call processes and procedures.
Serve as the primary escalation point, swiftly resolving issues, and enlisting higher leadership when required.
Spearhead strategic initiatives that elevate the SOC, focusing on delivering the ultimate client experience.
Assist in the development and implementation of security policies, procedures, and best practices to ensure the security of our company's networks, systems, and data as well as our MSP customers' networks and systems.
Assist with compliance initiatives such as security frameworks, compliance programs, and regulatory requirements.
Identify and analyze security risks and vulnerabilities and develop and implement appropriate security controls and countermeasures for our company and MSP customers.
Monitor security systems and tools and respond to security incidents and events in a timely manner for our company and MSP customers.
Conduct security assessments for our company and MSP customers and provide recommendations for remediation and improvement.
Collaborate with other Service teams, IS, stakeholders, and external vendors to ensure effective communication, coordination, and collaboration on security-related issues for our company and MSP customers.
Manage security projects and initiatives for our company and MSP customers and ensure timely completion within budget and scope.
Develop and maintain metrics, reports, and dashboards to measure the effectiveness of the security program and communicate key security metrics and trends to stakeholders for our company and MSP customers.
Stay up to date with emerging security threats, technologies, and trends, and ensure our security program evolves to address new challenges and risks for our company and MSP customers.
Evaluate processes and IT solutions/software for improving efficiency, security, team capacity and visibility, including automation tools, active alerting and response, and IT solution integration.