Security Professional - Retail Site - Full Time

Allied Universal•Medford, OR

14d•$23

About The Position

As a Security Professional - Retail Site - Full Time in Medford, OR, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer with Allied Universal at a busy retail location, you will conduct routine foot and vehicle patrols, remain highly visible to help discourage security-related incidents, and support customers and staff with clear, professional communication. This is a driving post requiring a valid driver’s license under AU Driver Policy Requirements. Join a team that is agile, reliable, and innovative, with a caring culture that puts people first through teamwork and integrity.

Requirements

A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Being comfortable using a computer or tablet is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service to clients, tenants, and/or guests by carrying out Allied Universal post orders, site-specific policies, and when appropriate, emergency response activities.
Conduct regular and random foot patrols throughout the retail sales floor, common areas, service corridors, and exterior perimeter, adjusting routes based on activity and location needs.
Monitor entrances, exits, and high-traffic areas to help to deter theft, trespassing, and/or other policy violations, and report observed concerns to site leadership.
Respond to incidents and critical situations in a calm, problem-solving manner, including disturbances, medical calls, property damage, and/or suspicious activity.
Assist with access control by observing deliveries, vendor activity, and after-hours entries, and verifying authorization when required by site procedures.
Observe and report potential hazards, blocked egress routes, and/or maintenance concerns to the appropriate contacts, and document actions taken per post orders.
Support customer and associate needs by providing directions, answering general questions, and helping to de-escalate conflicts when appropriate.
Complete written incident reports and daily activity logs with accurate details, including times, locations, involved parties, and actions taken.
Communicate with site management and local public responders as directed, and maintain radio and/or phone communications per site procedures.
Use available systems such as CCTV, alarms, and communication tools when assigned, and report malfunctions or unusual activity per site policy.

Benefits

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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