Security Risk Investigations GSOC Operator

Allied Universal • Boston, MA

3d • $24

About The Position

Allied Universal Security Services is seeking to fill the position of a Security Risk Investigations GSOC Operator in Boston, MA. Part Time Hours Friday and Saturday Weekly Pay Starting Rate $24.00 / hour with Paid Orientation Candidate must have 2 or more years of Law Enforcement / Military experience Ideal candidate would have 2 years of Security experience As a Risk Investigations GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Must possess a minimum of six (6) months of experience in a modern 911 Call Center, Central Station Alarm Monitoring and Dispatch operation, Technical Security Control Room, or similar environment
• Must possess work experience with each of the following: A GSOC and corporate security environment Handling crisis incidents in multinational company environment External intelligence providers/networks or comparable organizations Existing network in the industry
• Demonstrated analytical and critical thinking skills
• Ability to prioritize workload based on urgency
• Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
• Ability to communicate effectively with IT and Security Systems professionals
• Demonstrated ability to operate radio, telephone equipment and/or console monitors
• Ability to adapt to a dynamic environment and working under extreme pressure
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
• Must be able to work overtime as needed

Nice To Haves

• Candidate must have 2 or more years of Law Enforcement / Military experience
• Ideal candidate would have 2 years of Security experience

Responsibilities

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Actively monitor and effectively respond to all incoming requests for assistance, and monitor and assess potential risks, dangers, and incidents that may disrupt employee’s well-being, safety, and business continuity
• Communicate risk notifications and alerts with clarity and professionalism to the appropriate parties as required per the standard operating procedures
• Actively monitor all tools and resources provided to identify and assess possible incidents; maintain proficiency with tracking and communications platforms
• Proficiently research possible incidents, either discovered from resources provided, or provided by 3rd party partners
• Constantly communicate to support travelers, employees, and offices during emergency situations
• Gather and record contact information
• Successfully meet all KPI and metrics expectations
• Follow Standard Operating Procedures for the Crisis Management & Travel Security GSOC
• Maintain the highest level of professionalism in all activities
• Conduct regular and random patrols around the business and perimeter.
• Working environments and conditions may vary by client site

Benefits

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED