Security Shift Supervisor II -Afternoon Shift (3-11pm)

AAA-The Auto Club Group

13d • Onsite

About The Position

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Salary Job Description: Afternoon shift from 3pm-11pm onsite at Dearborn, MI. Position Description Primary Duties and Responsibilities (details of the basic job functions): Supervise physical security operations including the activities of assigned security personnel responsible for: guarding property against damage, fire, theft, trespassing and illegal entry, ensuring identification of employees and visitors and responding and investigating disturbances and security breaches at company locations. Ensure the efficient and effective operation of the department. Coordinate and monitor training and certification of physical security staff. Prepare work schedules, assign job duties and monitor work performance. Ensure adherence to all Company and departmental policies and procedures. Counsel and recommend the discipline of subordinates as indicated. Process payroll and complete other administrative duties as assigned. Act as a liaison between Security and other departments on an assigned shift. Perform duties of assigned staff. Use approved defense tactics, maneuvers or non-lethal weapons to subdue resisting subjects, or restrain and detain unruly individuals until the arrival of the proper authorities. Respond to and directs security operations at all emergency situations that arise on assigned shift. Take appropriate action when any unsafe condition is observed or reported. Perform initial investigations as needed on submitted complaints and assist in maintaining files and other departmental information. Review security reports for completeness and accuracy. Perform initial investigations related to complex complaints, and situations. Serve as a member of the Rapid Response Team responsible for responding to and addressing active assailant or other threatening situations at company locations. Oversee subordinate Rapid Response Team members when responding to threat situations. In situations that justify the use of a firearm, use extreme judgement, emotional control and caution to load, unload, aim and fire handguns, shotguns and other company-approved firearms. Use authorized weapons, protective gear and devices, while maintaining awareness of and ensuring personal safety and the safety of others. Meet any applicable state, county and municipal licensing and permit requirements for Armed Security Officers and specific protective device and weapons qualifications. Review security reports for completeness and accuracy. Assist in maintaining files of all reports and other departmental information. Take steps to ensure the confidentiality of information contained in sensitive files. Monitor maintenance and documentation of assigned equipment on a daily basis. Participate in implementation of emergency procedures such as fire, accidents, evacuation, and traffic control. Review departmental procedures and recommend improvements to management. Maintain knowledge of security techniques and best practices. Supervisory Responsibilities: Select, hire, train, develop and coach assigned staff in accordance with corporate and Human Resource guidelines. How you will benefit: A competitive annual salary between $74,859 - $84,000 with annual bonus potential based on performance ACG offers excellent and comprehensive benefits packages, including: Medical, dental and vision benefits 401k Match Paid parental leave and adoption assistance Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program and other professional development opportunities AAA Membership Discounts, perks, and rewards and much more

Requirements

• College level coursework in Criminal Justice, Security, Business Administration or a related field OR equivalent work experience
• completion of required training in carrying and operating firearms
• possess and maintain a valid Michigan Concealed Pistol License
• possession of a valid, unrestricted Michigan Operators License
• five (5) years of experience as an armed certified law enforcement officer, military police, P.A. 330 security police officer, corporate security officer, or private security for a high profile client
• three (3) years of experience in a supervisory or lead capacity in Corporate Security, Arrest Authority Security, Police Agency, or other professional security setting
• Demonstrate substantial knowledge of: proper procedures and techniques for operating firearms active shooter and active threat management tactical response criminal and civil law as it relates to private security in the area of arrest, search & seizure, the rules of evidence, investigative procedures and use of force access control systems, fire and burglar alarm systems and closed circuit television systems security information management software and other related data base systems techniques to manage stress and control highly emotional situations supervisory techniques and processes
• Ability to: successfully complete drug screening successfully complete psychological evaluation successfully complete firearms and use of force training work in environments and under conditions that require carrying authorized weapons and ammunition and use protective gear and devices evaluate situations and make sound decisions based on all available information maintain composure and perform well under stressful and very intense situations utilize mental processes necessary to perform essential job duties and responsibilities include observing, identifying, remembering, understanding, and problem solving perform other physical activities necessary to essential job duties including: walking, standing, running, walking/running stairs, driving, lifting, carrying, climbing, reaching and restraining/detaining violators lift and/or transport packages weighing up to thirty (30) pounds operate firefighting equipment, first aid equipment, computers, office equipment and access control equipment, fire systems and other equipment used by the Security Services Department safely operate a motor vehicle in order to monitor building/grounds patrol building and property to identify security breaches operate a personal computer review daily report regarding shift activities communicate effectively with others in a work environment and with the public demonstrate good public relations and customer service skills willingness to work off-shifts or weekends as required
• Supervisory Ability to include: providing work direction and guidance managing employee work performance prioritizing, organizing and planning work schedules and responsibilities

Nice To Haves

• Associates Degree in Law Enforcement or a related field
• Three years of experience in a supervisory or lead capacity in Corporate Security, Arrest Authority Security, Police Agency, or other professional security setting

Responsibilities

• Supervise physical security operations including the activities of assigned security personnel responsible for: guarding property against damage, fire, theft, trespassing and illegal entry, ensuring identification of employees and visitors and responding and investigating disturbances and security breaches at company locations.
• Ensure the efficient and effective operation of the department.
• Coordinate and monitor training and certification of physical security staff.
• Prepare work schedules, assign job duties and monitor work performance.
• Ensure adherence to all Company and departmental policies and procedures.
• Counsel and recommend the discipline of subordinates as indicated.
• Process payroll and complete other administrative duties as assigned.
• Act as a liaison between Security and other departments on an assigned shift.
• Perform duties of assigned staff.
• Use approved defense tactics, maneuvers or non-lethal weapons to subdue resisting subjects, or restrain and detain unruly individuals until the arrival of the proper authorities.
• Respond to and directs security operations at all emergency situations that arise on assigned shift.
• Take appropriate action when any unsafe condition is observed or reported.
• Perform initial investigations as needed on submitted complaints and assist in maintaining files and other departmental information.
• Review security reports for completeness and accuracy.
• Perform initial investigations related to complex complaints, and situations.
• Serve as a member of the Rapid Response Team responsible for responding to and addressing active assailant or other threatening situations at company locations.
• Oversee subordinate Rapid Response Team members when responding to threat situations.
• In situations that justify the use of a firearm, use extreme judgement, emotional control and caution to load, unload, aim and fire handguns, shotguns and other company-approved firearms.
• Use authorized weapons, protective gear and devices, while maintaining awareness of and ensuring personal safety and the safety of others.
• Meet any applicable state, county and municipal licensing and permit requirements for Armed Security Officers and specific protective device and weapons qualifications.
• Review security reports for completeness and accuracy.
• Assist in maintaining files of all reports and other departmental information.
• Take steps to ensure the confidentiality of information contained in sensitive files.
• Monitor maintenance and documentation of assigned equipment on a daily basis.
• Participate in implementation of emergency procedures such as fire, accidents, evacuation, and traffic control.
• Review departmental procedures and recommend improvements to management.
• Maintain knowledge of security techniques and best practices.
• Select, hire, train, develop and coach assigned staff in accordance with corporate and Human Resource guidelines.

Benefits

• Medical, dental and vision benefits
• 401k Match
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities
• AAA Membership Discounts, perks, and rewards and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees