Security Supervisor

Pyramid Global Hospitality

10d•$18 - $20•Onsite

About The Position

Security Supervisor Dellshire Resort | Opening Spring 2026 Where imagination, wonder, and togetherness come to life in extraordinary style. Shape your success in a place built for unforgettable experiences. At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection. The Security Supervisor is responsible for overseeing daily security operations to ensure a safe and secure environment for all guests, team members, and assets of the Dellshire Resort. This position supports the Director of Security in supervising Security Officers, enforcing resort policies, monitoring incidents, and coordinating emergency response efforts while upholding the resort’s high standards of guest service and professionalism.

Requirements

High school diploma or equivalent required; college coursework in criminal justice, security management, or related field preferred.
Minimum 2 years of experience in security or law enforcement, with at least 1 year in a supervisory role preferred.
Valid driver’s license and clean driving record.
CPR, First Aid, and AED certification required (or ability to obtain within 30 days of hire).
Strong leadership, decision-making, and interpersonal communication skills.
Ability to manage high-stress situations with calm and professionalism.
Proficient in report writing, incident documentation, and basic computer systems (Word, Excel, and security software).

Responsibilities

Supervise and direct the daily activities of the Security team, including scheduling, patrol assignments, and incident response.
Monitor resort property through patrols, CCTV systems, and key control to deter theft, vandalism, and unsafe behavior.
Respond promptly to emergencies including medical, fire, and security incidents; coordinate with local law enforcement and emergency services as needed.
Conduct investigations, prepare detailed incident reports, and maintain accurate documentation of all security-related activities.
Assist in training, coaching, and developing Security Officers to ensure consistent performance and compliance with resort policies and procedures.
Support enforcement of resort policies, ensuring respectful and effective handling of guest and team member issues.
Conduct regular inspections of entrances, exits, and restricted areas to ensure proper access control and safety compliance.
Serve as a first responder for alarms, disturbances, or accidents, maintaining composure and professionalism in all situations.
Collaborate with other departments to ensure guest satisfaction and property protection goals are met.
Participate in safety audits, fire drills, and emergency preparedness programs.