Security Supervisor

Auberge Collection•Napa, CA

2d•$34

About The Position

Join our team as Security Supervisor at Stanly Ranch where Safety and Security go hand in hand with heartfelt service. The Security Supervisor assists the Director of Security & Safety in the day to day oversight of the Security team and its overall operation. The Security Supervisor serves as an invaluable resource to team members and guests regarding. The Security Supervisor will act as the point of contact for the Security department in the absence of the Director of Security and/or MOD.

Requirements

Ability to communicate in English
1-2 years experience as a Security Supervisor or equivalent role.
Valid drivers' license

Nice To Haves

Prior experience in a luxury environment is a plus
Bi-lingual

Responsibilities

Ensure accountability on daily tasks, as assigned
Supervise daily departmental operations with Director oversight
Assist with training of staff
Patrol the property with specified equipment, check all designated points and document all actions taken
Identify and resolve safety hazard situations
Assist with cross-departmental training
Work with the Director of Security on oversight of the Safety Committee
Provide high-level incident reporting and communicate with department leaders accordingly
Manage the incident reports and upkeep of file reports
Ensure all guest room doors are secured; assist guests and residents with room access
Investigate suspicious persons on resort property and complete incident reports as necessary
Conduct investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints, other guest and resident complaints, and any other investigations as required; Follow up documentation as required
Respond to Guest, Team Members, Resident, Vendor or any other accidents on resort property immediately; administer first aid/CPR
Assess need to contact E.M.S./ Fire Department/ or Police based on severity of incident
Comply with state regulations and resort guidelines for handling intoxicated persons on report property
Assist with coordination, testing, and monitoring of Fire Life and Safety systems throughout the resort
Coordinate towing of vehicles