Self-Parking Ambassador - Luxor

MGM Resorts International•Hempfield Township, PA

2d•$15•Onsite

About The Position

As a Parking Ambassador, you play an important role in shaping the first impression of our resort. With a warm smile and attentive service, you will welcome guests, anticipate their needs, and provide swift and efficient assistance, ensuring that both arrivals and departures are seamless and memorable. Join us in making every guest feel valued from the moment they arrive!

Requirements

6+ months of prior relevant guest service experience
High School Diploma or GED
Must be 18 years of age or older

Responsibilities

Warmly greet all arriving guests at parking entrance while providing courteous, efficient, and enthusiastic parking services
Meet the demands of a fast-paced environment by following all protocols and using good judgment to assist with regulating the movement and flow of vehicles to avoid traffic congestion and delays
Serve as an ambassador for the property, be knowledgeable of all hotel services/features/offerings, and familiar with local attractions/activities/events in order to respond to guest inquiries accurately
Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty
Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation

Benefits

Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

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