Self Storage Manager
About The Position
Job Description for: SELF STORAGE MANAGER Reports to: District Manager SUMMARY/EXPECTATIONS Manages day to day business of the assigned site/facility as per company policy and procedures. Meets or exceeds sales and profit objectives. Builds/Maintains business relationships within the local market. Demonstrates excellent customer service, committed to customer satisfaction. Lead site/facility, provide customer service, lease storage units or parking spaces, market property within the local area, manage collections for past-due accounts, administrative business functions and light maintenance of the property.
Requirements
- 1-3 years Store or Site Management experience, preferred
- Computer experience (preferably MS Office suite)
- Communicate effectively, both written and verbally (English)
- Demonstrates high customer service standards
- Pass a pre-employment drug screen and have acceptable results of a background check
- Current valid driver’s license and auto insurance
Responsibilities
- Maintain day-to-day administrative functions
- Maintain and adhere controllable site expenses
- Meet or exceed sales and profitability objectives
- Accomplishes business objectives by managing staff, planning daily business activities, and responding to customer needs.
- Maintain safe site/facilities environment for employees and customers
- Address and report safety concerns in a timely manner
- Ensures facility meets/maintains excellent customer service
- Enforce all company policies and procedures
- Ensures adherence to lien policies and procedures and legal requirements
- Resolves employee and customer concerns in a timely manner
- Maintains Site Operations and Business Standards as per company policy and as outlined in the Site Operations Review
- Contribute to a positive work environment
- Clean and prepare vacant storage units for rent
- Perform daily security check of facility (lock check/audit)
- Conduct marketing tasks in local area as required
- Enforce rules governing the property
- Complete and submit company documents/reports accurately and timely
- Work with Facility Maintenance Team to complete repairs within project bid/budget
- Maintain a professional personal appearance
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
