Senior Account Manager - Commercial Lines
About The Position
Towne Insurance is hiring a Senior Account Manager - Commercial Lines to join our Norfolk team. The Senior Account Manager is responsible for providing a superior level of professional service to new and existing clients in a timely and accurate manner. About Us Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities. About the Role Assisting producer and marketing as needed in writing new and renewal accounts Verifying that all policies are bound with insurance companies in writing prior to or on the effective date of the policy Billing or binder billing all policies and renewals prior to or on the effective date of the policy Checking new business and renewal policies against applications and binders Keeping client and policy information in vision up to date according to office procedures Contacting insured as needed for collecting outstanding balances according to office procedures Working with customer service representative to ensure that all endorsements, audits, cancellations, claims, finance agreements, certificates and other customer requests are handled in an accurate and timely manner according to the office procedures Keeping P & C license active and increasing insurance knowledge by attending continuing education classes
Requirements
- A successful candidate will have an active P&C license and a minimum of five years of experience in the commercial insurance industry
- Excellent oral and written communication skills.
- Strong attention to detail.
- Computer skills (Word, Excel, and Microsoft Outlook)
Nice To Haves
- Previous working knowledge of Insurance Agency Management software programs, preferably Applied software Epic.
- Industry designations such as CIS, ACSR, or CISR are a plus.
Responsibilities
- Assisting producer and marketing as needed in writing new and renewal accounts
- Verifying that all policies are bound with insurance companies in writing prior to or on the effective date of the policy
- Billing or binder billing all policies and renewals prior to or on the effective date of the policy
- Checking new business and renewal policies against applications and binders
- Keeping client and policy information in vision up to date according to office procedures
- Contacting insured as needed for collecting outstanding balances according to office procedures
- Working with customer service representative to ensure that all endorsements, audits, cancellations, claims, finance agreements, certificates and other customer requests are handled in an accurate and timely manner according to the office procedures
- Keeping P & C license active and increasing insurance knowledge by attending continuing education classes
Benefits
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Health, vision, dental, and Employee Assistance Program
- Paid time off to include holidays, PTO, sick leave, and bereavement
- Profit Sharing
- Continuing education opportunities
- 401K & Employer Matching
- Employee discounts
- Identity theft protection
- Tuition Reimbursement
- Paid Training Opportunities
- Paid Parental Leave
- Wellness Plan
- Volunteer Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
