Senior Account Manager, Attractions, Tourism and the Arts

Schaefer Advertising•Fort Worth, TX

11d•Hybrid

About The Position

At Schaefer Ad Co., our goal as an agency is to make life better for our clients, our team, our community and ourselves. Our culture impacts every area of the agency and is rooted within every employee from the top down. Across each discipline, every person at the agency is encouraged to be their best selves — even the agency dog. That’s why Schaefer Ad Co. is more than just one person, a name on a building, or even just a place where people come to work. It is a place that fosters community, where differences are admired, and out-of-the-box ideas are encouraged. Within these four walls is an environment that demands self- and team-growth via exposure to new things. This mindset is what drives our agency to be an empowering place to work that always strives to maintain a fun, engaging and collaborative environment. Whether it is through our various Schaefer outings or our internal kitchen happy hours, at Schaefer individuality is celebrated at every opportunity. The result of this type of environment is a place that every employee is proud to call home. Because at Schaefer Ad Co. we are more than just merely coworkers, we are a family – and not the type that is simply united by blood, or are forced to spend the holiday together, but a group of people who genuinely trust, care about, and look out for each other. Senior Account Manager Are you outgoing? Self-assured? Fast paced? Do you thrive when you are spinning multiple plates at a time? Does finding new ways to sell tickets, build membership and drive attendance light your fire? If so, Schaefer Advertising may have just the opportunity for you. If your idea of account management is babysitting the client or shuttling work between the creative team and the client, then this will definitely not be your cup of tea. However, if you are looking for an opportunity that enables you to cultivate strong relationships and think strategically on behalf of your clients all while delivering top notch work, read on, this may be just the right fit for you. As a senior account manager, you will be responsible for managing a roster of Attractions, Tourism and the Arts clients. We are seeking an organized, self-sufficient, independent, proactive senior account manager with agency experience. Strong organizational skills, a proactive approach, and the ability to work independently are essential. Specific experience in conversion-focused accounts is required. The Vision In this role, you will have the opportunity to manage a variety of brands all within the greater entertainment space. The ideal person is one who can diplomatically and effectively influence people and loves to keep pace in a fast-moving environment, managing 6-7 unique clients at one time. At Schaefer you'll have the opportunity to work at a rapidly growing agency alongside an energetic, creative team committed to building our clients' businesses.

Requirements

3–5 years of experience in a full-service marketing or advertising agency environment.
Demonstrated experience in — and passion for — conversion-focused campaigns across digital and traditional channels.
Proven ability to manage multiple projects and clients simultaneously, from strategic development through flawless execution.
Experience collaborating closely with cross-functional teams including creative, media, and production.
Exceptionally strong organizational and problem-solving skills with meticulous attention to detail.
Proven success in building and maintaining strong client relationships through proactive communication and trust.
A creative, strategic thinker who brings curiosity and initiative to every client challenge.
Excellent written and verbal communication skills with a professional, persuasive presence.
A collaborative team player with a positive attitude and flexible approach.
Adaptable and resilient in the face of change or shifting priorities.
Motivated to grow professionally and advance within a high-performing team.
Working knowledge of digital media and paid campaign fundamentals, with the ability to communicate effectively between internal teams and clients (you will not directly manage media but must possess digital fluency).
Bachelor’s degree in marketing, advertising, communications, or a related field.

Nice To Haves

Is a proven independent leader who can confidently guide a team of agency specialists to deliver a variety of digital and traditional marketing projects with excellence.
Has demonstrated success managing multiple clients and initiatives from strategic development through execution, especially within conversion-focused media campaigns.
Has built trusted agency and client relationships and has a strong track record of organic growth driven by exceptional work and partnership.
Is endlessly curious—about clients’ businesses, the advertising landscape, and new ways to drive results—while bringing proven experience in conversion-oriented campaigns.
Sets a positive, motivational tone that inspires both internal teams and clients.
Is outgoing, persuasive, and comfortable building new relationships; upbeat and flexible in communication with a naturally persuasive style.
Is an active listener who identifies key insights from team and client conversations and can clearly articulate them into actionable direction.
Brings contagious energy to every interaction, both in professional and social settings.
Thrives under pressure and remains adaptable in shifting circumstances and priorities.
Reacts quickly, juggles multiple tasks with focus, and drives themselves and others to perform at their best.
Possesses high emotional intelligence—attuned to people’s needs while keeping sight of strategic objectives.
Applies practical common sense to develop smart, creative, and actionable solutions.
Proactively engages agency resources to develop and present strategic directions in partnership with account leadership and owns all project management responsibilities for assigned clients.

Responsibilities

Ability to identify and constructively think about strategic client opportunities and marketing initiatives under the leadership of agency management
Keen interest in client business and a self-initiator to grow your own knowledge base
Contribute to strategic business plans and/or projects such as brand positioning
Support media efforts with the ability to sell, pitch, explain and fuel execution and guide insights on in-market performance
Above all, execute marketing programs that yield the desired business results for our clients.
Successfully manage, maintain and build client relationships to support agency growth.
Maintain proactive communications with both client and management team on account and project status.
Own project management for all account initiatives to ensure projects are completed on time, within budget and meet or exceed client expectations
Articulate, and adhere to, agreed-upon project directives and production guidelines.
Collaborate effectively with digital, creative, production and other teams to facilitate and complete client initiatives.
Craft and present creative/media briefs, presentation decks to clients and present to creative upon client approval.
Prepare or oversee accurate and timely internal communication: conference reports, status reports, budgets, etc.
Initiate and sell in appropriate recommendations to support client objectives and grow account profitability.
Work in conjunction with the specialty teams, production manager and external resources to develop estimates and get them approved by our clients.
Work with production manager and accounting rep on monthly billing for assigned clients.
Participate in monthly client forecasting.